Betgiga Terms & Conditions
Welcome to Betgiga. These Terms and Conditions govern your use of our website and services. By accessing or using Betgiga, you agree to be bound by these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By registering an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of Betgiga following the posting of changes constitutes your acceptance of such changes.
2. Eligibility Requirements
To use our services, you must meet the following eligibility criteria:
- You must be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is higher
- You must be legally permitted to participate in online gaming activities in your jurisdiction
- You must not be located in a jurisdiction where online gaming is prohibited by law
- You must provide accurate and complete registration information
- You must not have previously been excluded from using our services
You are responsible for ensuring that your use of Betgiga complies with all applicable laws and regulations in your jurisdiction. We reserve the right to verify your eligibility at any time and may request supporting documentation.
3. Account Registration and Security
To access certain features of Betgiga, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain only one account per person
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
Creating multiple accounts is strictly prohibited and may result in the suspension or termination of all accounts associated with you. We reserve the right to close duplicate accounts and void any associated transactions or bonuses.
Account Verification
In compliance with KYC (Know Your Customer) and anti-money laundering regulations, we may require you to verify your identity before processing withdrawals or at any other time. Verification may include providing:
- Government-issued identification documents
- Proof of address (utility bill, bank statement)
- Payment method verification
- Additional documentation as deemed necessary
4. Deposits and Withdrawals
All financial transactions on Betgiga are subject to the following terms:
Deposits
- Minimum and maximum deposit limits apply and vary by payment method
- Deposits are typically credited instantly, though processing times may vary
- You must use payment methods registered in your own name
- We do not accept third-party payments
- All deposits are non-refundable except in cases of technical error
Withdrawals
- Withdrawals are processed to the same payment method used for deposits, where possible
- Minimum withdrawal amounts and processing times vary by payment method
- We reserve the right to request additional verification before processing withdrawals
- Withdrawal requests may be subject to security reviews
- Maximum withdrawal limits may apply on a daily, weekly, or monthly basis
All transactions are subject to our internal security procedures and may be delayed if additional verification is required. For more information about payment methods, please visit our homepage.
5. Bonus Terms and Conditions
When you claim a bonus or promotion on Betgiga, additional terms and conditions apply:
- Bonuses are subject to wagering requirements before withdrawal
- Wagering requirements vary by bonus type and are specified in the promotion terms
- Game contributions toward wagering requirements vary by game type
- Maximum bet limits apply when playing with bonus funds
- Bonuses may have expiration dates and must be used within the specified timeframe
- Bonuses are intended for recreational players only
- We reserve the right to void bonuses in cases of abuse or suspected fraud
Only one bonus per person, household, or IP address is permitted unless otherwise stated. Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, will result in the forfeiture of bonuses and potential account closure.
6. Fair Play and Prohibited Activities
Betgiga is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited:
- Creating or using multiple accounts
- Colluding with other players or third parties
- Using automated systems, bots, or software to manipulate gameplay
- Exploiting software vulnerabilities or errors
- Engaging in fraudulent or illegal activities
- Money laundering or other financial crimes
- Abusing bonuses or promotional offers
- Reverse engineering or tampering with our software
- Sharing account credentials with others
We employ sophisticated fraud detection systems and reserve the right to investigate suspicious activities. If we determine that you have engaged in prohibited activities, we may suspend or terminate your account, void transactions, and withhold funds.
7. Responsible Gaming
At Betgiga, we are committed to promoting responsible gaming practices. We encourage all users to gamble responsibly and within their means. To support responsible gaming, we offer the following tools:
- Deposit limits to control spending
- Session time reminders and limits
- Self-exclusion options for temporary or permanent account closure
- Reality checks to monitor gaming activity
- Access to professional support resources
If you feel that your gaming is becoming problematic, we strongly encourage you to seek help from professional organizations that specialize in gambling addiction. Remember that gambling should be entertainment, not a way to make money.
8. Privacy and Data Protection
We take your privacy seriously and are committed to protecting your personal information. All data collected by Betgiga is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.
By using our services, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy. We use your data to provide and improve our services, verify your identity, process transactions, and comply with legal obligations.
9. Intellectual Property
All content on Betgiga, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Betgiga or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. Unauthorized use of our intellectual property may result in legal action.
10. Limitation of Liability
To the fullest extent permitted by law, Betgiga shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your data
- Technical failures or interruptions of service
- Errors or inaccuracies in content
- Loss of winnings or funds due to account closure for terms violations
- Third-party actions or content
In no event shall our total liability to you exceed the amount you have deposited with us in the past 12 months. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
11. Disputes and Complaints
If you have a dispute or complaint regarding our services, please contact our customer support team first. We are committed to resolving issues fairly and promptly. When submitting a complaint, please provide:
- Your account details
- A clear description of the issue
- Relevant supporting documentation
- Your preferred resolution
We will investigate all complaints thoroughly and respond within a reasonable timeframe. If you are not satisfied with our resolution, you may have the right to escalate your complaint to the relevant regulatory authority or independent dispute resolution service.
12. Termination and Suspension
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms and Conditions
- Suspicious or fraudulent activity
- Failure to verify your identity
- Extended periods of inactivity
- Request from law enforcement or regulatory authorities
Upon termination, your right to use our services will immediately cease. We may withhold any funds in your account if we have reason to believe that you have violated these terms or engaged in fraudulent activity. You may close your account at any time by contacting customer support, subject to the completion of any pending transactions.
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Betgiga is licensed and regulated. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Information
If you have any questions about these Terms and Conditions or need assistance, please contact our customer support team. We are committed to providing excellent service and will respond to your inquiries as quickly as possible.
You can find additional information and resources on our main website.
15. Miscellaneous Provisions
Force Majeure: We shall not be liable for any failure to perform our obligations under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or technical failures.
Assignment: You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations at any time.
Waiver: Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision.
Entire Agreement: These Terms and Conditions, together with our Privacy Policy and any specific game rules, constitute the entire agreement between you and Betgiga regarding your use of our services.
Language: In the event of any discrepancy between the English version of these Terms and Conditions and any translation, the English version shall prevail.
Last Updated: These Terms and Conditions were last updated in 2025. We recommend reviewing them periodically to stay informed of any changes.
Thank you for choosing Betgiga. We wish you an enjoyable and responsible gaming experience. For more information about our offerings, please visit our homepage.